Incident Manager

Lead incident response initiatives within a banking and financial services environment, guiding top-priority incident projects. Drive structure, planning, and execution across incident response activities with clear communication and timely resolution during high-impact events. Lead post-incident work including root cause analysis, remediation planning, and delivery of preventive improvements to strengthen operational resilience. Participate in an on-call rotation with compensation, requiring calm, structured decision-making under pressure. Bring strong project management or technical expertise to plan, drive, and close complex incident-related initiatives. Coordinate stakeholders, own progress, and close loops to prevent recurrence in fast-moving, regulated environments.