Lead Customer Service Associate

On-site Lead Customer Service Associate responsible for delivering prompt, courteous service and resolving customer issues on shift.\nProvide training support to new customer service representatives and assist with shift supervision.\nPerform merchandise build-to's to ensure accurate product placement and stock readiness.\nCoordinate grocery orders and deliveries, and receive and verify vendor deliveries.\nMaintain store operations during shifts with emphasis on efficiency, accuracy, and customer satisfaction.\nCollaborate with the team to maintain service standards and respond quickly to evolving retail needs.