Lead Customer Service Representative

Greet customers, operate the register, cashier, and process purchases accurately. Upsell products, provide product recommendations, and assist with the food program as needed. Lead shifts and supervise entry-level staff, gaining hands-on management experience. Maintain store appearance and cleanliness, inside and outside, while delivering fast, friendly service. Collaborate with a motivated team to meet daily goals and ensure consistent on-site attendance. Participate in comprehensive training and contribute ideas to improve customer experiences.