Account Manager, Digital Marketing

Own the growth, success, and satisfaction of marketing services clients as the primary point of contact. Proactively address needs, resolve issues, execute Customer Campaign Follow Up Calls (CCFs), and drive value through strategic guidance and campaign optimization. Drive client retention and revenue growth by identifying upsell opportunities and delivering ROI-focused recommendations. Coordinate cross-functional teams to ensure seamless campaign execution and timely deliverables. Analyze performance data, provide actionable insights, and present clear marketing roadmaps and options. Stay current on digital marketing trends while supporting onboarding and knowledge sharing to strengthen the team.