HVAC Operations Manager

Own and manage HVAC service and installation operations, directing technicians, installers, and dispatch staff to deliver timely, high-quality work. Oversee scheduling, job planning, and daily workflows to optimize efficiency and customer satisfaction. Hire, train, mentor, and evaluate team members to maintain top performance and productivity. Monitor KPIs and financial performance, drive profitability, and implement process improvements. Ensure compliance with safety standards, licensing, and regulatory requirements while maintaining strong client relationships. Develop SOPs, manage inventory and fleet, and stay current with industry trends, codes, and technology.